Our quality inspected



Each and every Belgian Red Cross-Flanders employee contributes to the quality and safety of our products and services. Through a series of internal audits in 2012 we evaluated the correct implementation of existing procedures and tested our quality level. Areas for improvement and deficiencies were recorded and resulted in specific improvement actions.

External bodies also assessed our operations in light of specific standards. The number of external audits and inspections undergone by the Blood Service rises year on year. In 2012 as in previous years, every inspection was successfully concluded.

Trend in number of external audits

Blood establishment accreditation renewed

An inspection team from the Federal Agency for Medicines and Health Products (FAMHP) audited the Blood Service in 2012. The quality, safety and effectiveness of our blood products was examined, with all blood transfusion centers, donor centers, warehouses and Central Supporting Services being reviewed in turn. The outcome was successful and the FAMHP renewed the accreditation of our blood establishments.

ISO certification renewed

Our ISO 9001:2008 certification was also renewed in 2012, following an extensive audit. This accreditation proves that we collect, process, store and distribute blood and blood products in accordance with the strict quality requirements of the International Organization for Standardization (ISO).

CAF-DAF inspection

The Central Fractionation Unit (CAF-DAF) inspected five donor centers and the ICT Department within Central Supporting Services. Once again the outcome was positive and there were no major deficiencies observed.

Related items:

Quality begins with the medical questionnaire

Service to hospitals improved

Service to hospitals expanded